Do you guarantee your work?
We guarantee our Protection services work (sometimes called Executive or Bodyguard services).  We guarantee that the individual we are safeguarding will not be harmed or we return all monies associated with the service.  It is a full money back guarantee.  We do guarantee our other work also, however, we cannot always guarantee that the result of an investigation or background search will provide you with all of the information you desire. Please be aware that while the information has been found reliable, it may not be guaranteed. We always keep the client informed about the progress of any service we provide. 

What about client confidentiality?
All-Source will protect all client information. In Ohio, it is actually required by law to keep client information confidential by a licensed agency. We will not allow such information that pertains to our client, a client's identity, or the subject of an investigation, to be viewed or known by anyone other than our direct client. Such confidential and protected information will not be available to anyone other than the client without the consent and permission of the client. We do not accept cases that have a conflict of interest to our clients. We are obligated by state law to not divulge information about our clients, the subject of an investigation, or otherwise to any other party unless ordered to do so by a court of law. If such a conflict of interest should arise, we would decline any case where there is a conflict of interest to the client without disclosing the reason for declining the case.

Isn't it considered an invasion of privacy to do a background check on someone?
No, a typical background check is conducted using public information. It is your right to use this type of information to protect yourself. By the way, you're probably having background checks done on you quite often, without ever knowing about it. When you apply for credit of some sort or an insurance policy someone is doing a background check on you. And don't forget about when you apply for a job, the same thing--most likely someone's doing a background check.

What kind of information does a background investigation reveal?
Depending on the purpose for the background investigation (premarital, pre-employment screening, business relationship, dating), the results could provide information about local or national criminal prosecutions, involvement in prior litigation, prior marriages or divorces, and types of assets.

How do you keep track of costs and time spent performing a service?
Our invoices will reflect the actual cost of any service we provide.  Invoices will reflect a total lump-sum amount agreed upon by All-Source and the client. Hourly services of course will reflect the hours performed for a particular activity (hours x rate per hour).

Are you a licensed Security Services Provider and Private Investigative Agency and do you carry insurance?
Yes, we are licensed through the Ohio Department of Public Safety as a Private Investigative Agency and also a Security Services Provider Agency. As a licensed Agency in Ohio, we are required to carry insurance. All-Source carries Liability and Errors & Omissions insurance.

If you need results, and need them FAST, call us today for a free consultation!

All-Source Home Page | Company Profile | Services | Contact Us | Radio Show & Book